J.L. Smith is looking for a repair technician in Charlotte, NC to help us with our overriding purpose, to Elevate the Experience of the Musician.
Our expertise on the bench has built our international reputation for serving musicians and technicians from novice to artist. Our shop serves as a breeding ground and real-world testing lab for innovative pads, parts, tools, and supplies for building and servicing of all wind instruments. As a full-time employee, this position is eligible for benefits, including 401k, health benefits, paid time off accrual and paid holidays after 90 days.
Work in the craft of Wind Instrument repairs and adjustments with a focus and concentration on Flutes. Deliver excellent customer service and concert ready instruments to the customer performing COA's (Clean, Oil, Adjust), Trial Instruments, and Mechanical Restorations.
Inspect new Flute Inventory
Be able to complete initial set ups following company protocol for brand specific set ups
Ensure instruments are detailed (including the case)
Evaluate instruments for consignments and inventory purchases
Interact with customers in scheduling work and repairs
Troubleshoot repair work
Prep instruments for Trials, Shows, demos
Maintain and organized, and clean work space for the shop
Be able to recommend work to the client
Be able to provide feedback on prototypes and supplies
Able to play test instrument
2-3 years' experience in instrument repairs preferred and specifically Wind Instruments
Excellent verbal and written communication skills
Strong curiosity and desire to learn
Able to organize and problem solve
Ability to work and perform at the highest level and commitment to craft